Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be slightly delayed. If there is a significant delay in shipping your order, we will contact you via email.

Shipping Rates & Delivery Times

Shipping charges are calculated and displayed at checkout.

Estimated delivery times:

Domestic Orders: 3–7 business days
International Orders: 7–21 business days

Delivery times are estimates and may vary depending on the destination, customs processing, weather conditions, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number. Tracking information may take up to 48 hours to become active.

International Shipping

We ship to selected countries worldwide. Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local authorities.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing an order. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us as soon as possible.

Lost or Damaged Packages

If your package is lost, damaged, or arrives in unsatisfactory condition, please contact us within 7 days of delivery. We will work with the shipping carrier to resolve the issue and provide assistance where possible.

Delivery Delays

While we strive to meet all estimated delivery times, delays may occur due to circumstances beyond our control, including weather events, customs inspections, carrier disruptions, or peak shipping seasons.